Strategic expertise. Measurable outcomes.
That’s Allscripts Professional Services.


Balancing priorities, timelines and outcomes across your organisation is critical and challenging. Competing priorities shift constantly, and it can be tough to create a balance between the projects you have to do and the projects you’d like to do. Perhaps you’d like to expand your solutions to achieve a single, integrated patient record while maximising the investment you’ve already made with your existing PAS supplier. Maybe you’d like to explore achieving a HIMSS Stage 7 level or improving clinical quality scores and patient experience.
With Allscripts, we can help you:
With constant communication from Allscripts, you know that we understand your project priorities and layer those priorities in to our timeline of Allscripts-specific projects for implementations, upgrades, consulting engagements and additional services, ensuring collaboration and success for all of your organisational priorities.
Allscripts partners with you to understand your organisational goals – both in your health system’s clinical, operational and financial spaces and in your community. Through Allscripts Professional Services, we’ll seek to understand your goals, partner to create measurable metrics for success, and plan our work together through implementation and consulting services—all driving toward outcome success and achievement.
Succeed in today’s evolving regulatory environment with help from Allscripts healthcare consulting for comprehensive and project-based implementation, education, transformation and technical services. Allscripts solutions and services meet and exceed regulatory requirements while maintaining focus on usability and clinical excellence.
Allscripts has expertise to meet your needs in every space, including clinical, operational and community-based spaces. Our portfolio of services includes strategic planning and implementation services, resulting in improved adoption, optimisation and advancement, regulatory success, elevated clinical quality and enhanced end user satisfaction. We also offer custom services for specific requests.
Allscripts partners with you every step of the way to make the process of adopting and maximising the investment in your Allscripts products easy.
What are Professional Services?
Business Process Improvement Services provide expert assistance to improve the efficiency and effectiveness of specific processes important for providing high-quality healthcare. Allscripts provides consultants skilled in business process analysis and design, as well solutions expertise, to identify areas of improvement, provide consulting to redesign and implement improved business processes and support those processes with the maximised capabilities of Allscripts solutions.
Clinical Application Assessments observe end users in their workflow and identify opportunities to maximise the efficiencies, features and functions of the solution and services. After a clinical application assessment, we offer an entire table of additional services (not all clinical) that are appropriate for the client to optimise additional operation and financial systems, workflows and configurations.
Continuous Improvement as a Service (CIaaS) is a business process transformation service in which Allscripts provides strategic leadership and tactical, project-based expertise to help clients select improvement opportunities and execute a series of properly scoped Rapid Cycle Improvement projects.
Custom Services provides highly skilled developers, each with decades of programming and clinical experience, who create software packages and services that meet clients’ unique requirements. Allscripts Custom Services provides consulting services for MLMs, Objects Plus and Reports, for a client to become completely independent in creating their own MLMs and reports.
HIMSS Analytics benchmarks organisations and their ability to use technology to improve care delivery using an eight-stage (0–7) Electronic Medical Record Adoption Model (EMRAM for Inpatient, O-EMRAM for Outpatient). Allscripts HIMSS-certified experts can assess an organisation’s current technology adoption and provide a strategic plan to attest for EMRAM Stage 7.
Allscripts Sepsis Detection and Management Program leverages data and enables workflows to facilitate early recognition and treatment of sepsis. Proven early-warning systems, order sets, clinical decision support and real-time monitoring tools equip clinicians to combat sepsis, and the negative effects it can have on patient outcomes.
Staff Augmentation offers configurable, direct, proactive and experienced support for daily operations of Allscripts solutions, with 24/7 available services and service-level guarantees.
Upgrade Centre provides an upgrade experience that utilises repeatable and reliable processes to attain clients’ desired outcomes within a predictable cost model. This multi-year subscription package provides clients with the resources they need to better plan for the future.
Featured Insights
December 2020 / Client Story Changi General Hospital (CGH) is constantly harnessing the power of healthcare IT to deliver higher levels of care and service. December 2020 / Client Story Over the years, SKH has been able to progressively digitise its clinical processes, such as implementing Sunrise Surgical Care to December 2020 / Client Story SingHealth is Singapore’s largest public healthcare cluster and it uses Sunrise to connect healthcare teams across its network of acute October 2019 / Client Story Wrightington, Wigan and Leigh NHS Foundation Trust worked with Allscripts to drive clinical transformation with a strong EPR platform for October 2019 / Client Story UPMC uses dbMotion™ Solution to connect more than 75 source systems, while managing more than 8 million unique patient records October 2019 / Client Story UK’s Salford Royal NHS Foundation Trust uses a single-platform EPR, and with Allscripts partnership, focuses on supporting excellent patient safety September 2019 / eMag Thought leaders from across the healthcare industry examine how shifting to patient-centered care has helped organizations across the country sustain August 2019 / eMag What has all of this got to do with the treatment of conditions such as diabetes? Well, quite a lot August 2019 / Infographics Improving clinician satisfaction can be challenging, especially when those clinicians are burnt out from hours spent on documentation rather than August 2019 / eMag Full interoperability already exists, and with it comes the capacity to seamlessly share and integrate patient information across care pathways. July 2019 / Video University Health System uses dbMotion to improve patient safety and outcomes. Find out why they recommend dbMotion to help their… July 2019 / VideoAn efficient and paperless environment: Managing emergency department patients during a pandemic
Driving better operating theatre efficiencies with Sunrise™ Surgical Care
Data-driven processes to provide care continuum of patients
Preparation and teamwork enable successful EPR deployment
UPMC’s decade of interoperability success
Delivering safer care with advanced technology solutions
Patient Safety: 20 Years After “To Err is Human”
How understanding social determinants can deliver community wellness
Reducing clinician burden with user-centered design
Next Now: An Interoperable Future
dbMotion | University Health System
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Discover how, together, we can expand the possibilities at your own organisation today—all through the power of Allscripts partnership, solutions and services.